We have the highest standards at Onya Baby. We warrant our products against defects in workmanship or materials for (1) one year from date of purchase. If you find a defect, please return your product, with proof of purchase, directly to us so that we can confirm the defect and repair or replace it, at our discretion.
Proof of purchase is necessary and product must be returned for warranty service. Should you have a warranty claim, please Contact Onya Baby Customer Service by using our Contact Form or by calling 831-471-8623 Please note: This warranty only applies to the original purchaser of the product.
Warranty Coverage does not extend to damage caused by misuse or any use of the Carrier that is not in accordance with the instructions stated in the manual. Warranty coverage does not extend to any Carrier that has been modified from its original construction in any way.